If we use this analogy for
describing
Chaotic Change,
one long chain of the double helix represents Ambiguity and the other
Complexity, with Effective Communication as the equivalent of
the hydrogen bonds that keep the structure together. We refer to this as
the Helix of Change™.
When allowed to operate healthily, all is well and the life form is able to
survive. However, if the hydrogen bonds fail or get damaged, the organism
dies … so it is in Business, Effective Communication is essential for our
survival.
The American writer Henry Adams once said that “Chaos often breeds life,
when order breeds habit”. So some degree of chaos within an organisation is
therefore potentially healthy and possibly, even desirable.